What We Can Help With

CPSMeter support is focused on our own website, tools, guides, benchmark pages, contact page, privacy questions, and user experience. We can investigate problems inside our browser-based CPS tools, but we cannot control game servers, third-party platforms, operating systems, mouse firmware, or server ban decisions.

What We Cannot Help With

We want to be honest about the limits of CPSMeter support. Our tools are designed for personal benchmarking, casual gaming practice, click speed training, reaction practice, and educational content. They are not official certification systems and they do not control multiplayer servers or anti-cheat rules.

• In-game bans from Minecraft servers: Contact the server owner, moderation team, or appeal system directly. We cannot remove bans, review server logs, or prove that a score was accepted by a specific server.
• Cheating or anti-cheat bypassing: We do not help users bypass anti-cheat systems, hide auto-clicking, evade server detection, or automate gameplay in ways that break rules.
• Third-party technical support: We cannot provide official support for Minecraft, Hypixel, Mojang, Microsoft accounts, Discord, browsers, drivers, firmware, or mouse manufacturer software.
• Certified competition results: Our tests are for personal benchmarking and practice. Do not use CPSMeter results as official competition proof unless the competition organizer specifically accepts them.
• Hardware warranty claims: We can explain possible mouse double-click or debounce behavior, but warranty decisions must be handled by the device manufacturer or retailer.

How Our Support Review Works

When you contact CPSMeter, we first look at the topic you selected. Bug reports and broken-page issues are checked for reproducible behavior. Accuracy questions are reviewed by comparing your details with normal browser timing behavior, input hardware differences, and the test duration involved. Content corrections are checked against the page context so we can update wording without making the guide less helpful.

We aim to reply within 2–3 business days, but response time can vary when a report needs testing across multiple browsers or devices. A mobile issue may require checking touch events, screen size, browser zoom, and input sampling. A desktop issue may require checking mouse clicks, pointer events, double-click behavior, browser extensions, or page scripts that interfere with the test area.

Not every message requires a long answer. Sometimes we may simply confirm that a typo was fixed, a broken link was replaced, or a report was added to our improvement list. For feature ideas, we may keep the suggestion for future planning even if we do not implement it immediately. The most useful feedback explains what you tried, what happened, what you expected, and why that change matters to real users.

Bug Report Checklist

If a CPS test is not working correctly, a detailed bug report saves time. Before sending a report, try refreshing the page, disabling aggressive browser extensions, closing extra tabs, and testing in another modern browser. If the same issue continues, send us the details below.

• Tool name: Tell us whether the issue happened on the CPS test, 1 second CPS test, 5 second CPS test, click counter, spacebar counter, reaction test, converter, or another page.
• Device and browser: Include phone, tablet, laptop, or desktop details, plus Chrome, Firefox, Safari, Edge, or another browser version if possible.
• Input method: Mention mouse, touchpad, phone screen, tablet screen, stylus, keyboard, spacebar, gaming mouse, or external keypad.
• Steps to reproduce: Write what you clicked first, what happened next, and when the issue appeared. Clear steps help us repeat the problem.
• Expected result: Explain what you expected the tool to do. For example, “timer should stop at 10 seconds” or “score should show total clicks divided by seconds.”
• Screenshot or recording: If you can, include a screenshot or a short screen recording. Visual proof can reveal layout problems, blocked buttons, or mobile display issues.

Some reports are caused by local device behavior rather than a page bug. For example, a mouse with double-click problems can register more clicks than intended, while a touchscreen can feel slower because touch input is processed differently from a physical mouse button. We still want to know about these cases because clearer page guidance can help other users understand their results.

CPS Accuracy Questions

CPS stands for clicks per second. The basic formula is simple: total clicks divided by test duration in seconds. If you click 60 times in a 10 second test, your result is 6 CPS. Even though the formula is simple, real-world results can vary because browsers, devices, mice, touchscreens, background processes, and input techniques do not always behave the same way.

If your score is different from another website, check whether both tests use the same duration and the same starting method. A 1 second burst test measures instant peak speed. A 10 second test measures a short but more stable pace. A 60 second test measures endurance and usually feels lower because hand fatigue builds over time. Comparing different durations can make a result look wrong even when both tools are calculating correctly.

Mouse hardware can also affect scores. Polling rate, debounce settings, switch condition, and driver software may change how quickly clicks are detected. Some gaming mice are designed to prevent accidental double clicks, while some worn switches may accidentally register extra clicks. Touchscreens are different again because tap registration depends on the device, browser, touch sampling, and how the page handles pointer events.

For the cleanest test, use a modern browser, close unnecessary tabs, avoid power-saving modes, place the mouse on a stable surface, and repeat the same test several times. Look at the average of several attempts rather than only one best run. A single high or low result may be caused by timing, grip, fatigue, excitement, or one missed click.

Privacy and Data Questions

Most CPSMeter tools run directly in your browser. A click speed test can count clicks, run a timer, calculate the result, and show your score without needing an account. Some tools may use browser local storage to remember settings, counters, or best scores on the same device. Local storage is not the same as a website account, and it normally does not sync automatically between your phone and laptop.

If you contact us by email or through a form, we need your email address so we can reply. Do not include sensitive information that is not needed for the support request. For example, we do not need your home address, password, game account password, server login, payment details, or private server logs. If you are reporting a screenshot, remove information that you do not want support staff to see.

For privacy or data questions, use the topic “Privacy or data query” and explain what you want us to review. You can ask about cookies, local storage, browser-saved scores, contact form handling, email support records, or data removal requests. If your request involves a legal privacy right, include enough information for us to identify the relevant message without sending unnecessary personal details.

Because privacy expectations differ by country and region, we try to keep the wording on our privacy-related pages clear and practical. We also welcome corrections if a privacy explanation is confusing or incomplete. Our goal is to make it easy for regular users to understand what happens in the browser and what happens when they choose to email support.

Feature Requests and Content Feedback

We welcome ideas for making CPSMeter more useful. Some of the best improvements come from people who use the tools in real situations: a gamer comparing mouse grip styles, a student building a small reaction challenge, a creator recording a CPS video, a teacher demonstrating input speed, or a tester checking browser behavior across devices.

When sending a feature request, avoid only writing “add more features.” Tell us the goal. Do you want a longer timer, a shorter burst test, a graph, a saved score history, a printable report, a reaction challenge, a spacebar mode, a dark theme, bigger mobile buttons, or an easier way to compare normal clicking with butterfly clicking? Specific requests are easier to evaluate.

Content feedback is also important. If a benchmark table looks too high, too low, or unclear, tell us which line should be changed and why. If a guide explains jitter clicking in a way that could encourage unsafe practice, tell us how to make the safety warning clearer. If a frequently asked question is missing, send the exact question users are likely to search.

Partnership, Advertising, and Media Requests

If you want to discuss a partnership, sponsorship, advertising placement, tool integration, educational resource, or content collaboration, select “Partnership or advertising” in the contact form. Please include your website, company name, campaign goal, target region, preferred placement, and timeline. We review partnership messages separately from general support so they can be evaluated properly.

We do not accept partnerships that promote cheating, spam, malware, unsafe downloads, fake scores, auto-clicker abuse, account selling, misleading browser extensions, or server-rule bypassing. CPSMeter content should remain useful and safe for visitors who want legitimate measurement tools and honest practice guidance.

Media requests should include the publication name, deadline, topic, and the exact quote or clarification you need. We can explain how a browser-based CPS test works, why click speed may vary between devices, and how users should interpret personal benchmark results. We cannot provide official statements for game companies or multiplayer servers.

Common Questions Before You Contact Us

Common Questions